Drainage crew jetting a manhole at night from a tanker

Your local Andover drainage engineers · 24 hours a day

Drainage services
in Andover

Unblocking from £79, CCTV surveys from £99, repairs guaranteed for up to 20 years. Chalk that soaks up rain and then fills with it. Every wet winter, groundwater gets into the village sewers around Andover. We clear, survey and repair drains across Test Valley.

Book a visit

20% off senior citizens & NHS staff

30 min
Response time, as quick as
£79
Unblock drains from
£99
CCTV survey from

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As quick as 30 min response timeUnblock drains from £79CCTV survey from £99Up to 20 year guarantee on repairs20% off for senior citizens & NHS24 hour emergency coverCamera footage with every jobPrice agreed before we start
As quick as 30 min response timeUnblock drains from £79CCTV survey from £99Up to 20 year guarantee on repairs20% off for senior citizens & NHS24 hour emergency coverCamera footage with every jobPrice agreed before we start

30 min

Response time, as quick as

£79

Unblock drains from

£99

CCTV survey from

20 yrs

Guarantee on repairs, up to

20% off

Senior citizens & NHS staff

24/7

Lines open every day of the year

Call 0333 880 3489 or 07868 784085

White work van parked on a residential street

Andover engineers

A local van, already in Andover

Our engineers work Andover and the surrounding villages and nowhere else. The van that attends is already nearby, which is how we can be with you in as little as 30 minutes on an emergency.

Every van carries rodding, jetting and camera kit as standard, so most jobs are diagnosed and finished on the first visit. Unblocking from £79, CCTV surveys from £99, and 20% off for senior citizens and NHS staff.

Andover drains: chalk, winter groundwater and overspill estates

Almost everything in and around Andover sits on chalk, and that shapes how your drains behave. Test Valley's water cycle study puts Andover and Ludgershall over the River Test Chalk groundwater body, with the River Anton, a chalk stream, running through town to the Test. Chalk drains freely, so most gardens soak rain away well. But it stores water like a sponge. After a long wet winter the water table rises slowly and stays high for weeks, and in the valley villages that water gets into old sewers through every open joint and leaky manhole.

Under the old centre, drains date from the town's first sewers, laid between 1899 and 1902. Most of Andover is much newer. It took London overspill from the 1950s, with the first council houses ready by 1954, and by 1981 the population had passed 51,000. Since 2000 Saxon Fields, Augusta Park, Picket Twenty and Peake Way have pushed the edges out again. So you get century-old clay in the centre, post-war estate pipework in the middle ring and plastic on the newest estates. Each fails differently, and a survey tells you which you have.

Southern Water runs both the water supply and the sewers. Andover's sewage is pumped about 3km by rising main to Fullerton treatment works, south of the town, which also serves villages such as Goodworth Clatford, Thruxton, Monxton, Appleshaw and Penton Mewsey. In January 2024 the town council noted Southern Water tankers queuing on the industrial estates in winter, waiting to dispose of diluted sewage pumped from village networks. That is groundwater in the public system, not your drain, but it explains why toilets slow down between December and March.

Since 1 October 2011 Southern Water has owned sewers that serve more than one property and lateral drains outside your boundary, so a blockage in a run shared by a terrace is usually theirs to clear. Soakaways did not transfer. On chalk many houses have one, and it stays yours. Andover's town centre has been a conservation area since 1969, reviewed in 2021, which matters if a repair means digging up an old yard or path. Lining from inside usually avoids the question altogether.

What goes wrong with drains in Andover

Sewers full of winter groundwater

In villages such as St Mary Bourne, Hurstbourne Tarrant and Penton Mewsey, high groundwater leaks into the public sewer and fills it. Toilets slow down even though nothing is blocking your pipe, and Southern Water has tankered sewage away for weeks at a time. If it only happens between December and March, it is probably the sewer. If it carries on in summer, get your own drain checked.

Old clay joints in the centre

Andover's first sewers and drains date from 1899 to 1902, and the older streets around the conservation area still have clay pipe with rigid joints. Those joints crack and shift with age, roots get in, and silt builds up at the step. If the same drain blocks every few months, a camera survey usually finds the open joint causing it.

Shared runs on post-war estates

Much of Andover was built fast after 1954 for London overspill, and those estates are now around 70 years old. Shared runs behind rows of houses are common. Since October 2011 a pipe serving more than one property belongs to Southern Water, so a survey that shows exactly where the blockage sits can mean the repair is not yours to pay for.

Soakaways that stop draining

Chalk usually takes rainwater well, which is why many Andover homes have soakaways for roof water. When the water table rises after a wet winter, a soakaway can fill and stop draining, and gutters back up. Soakaways stayed private in 2011, so they are your responsibility. A survey shows whether yours is silted up or simply sitting in high groundwater.

What happens

From your call to a working drain

No mystery, no upselling, no engineer sucking air through their teeth before naming a number.

01

Tell us what it is doing

A two-minute call. What is backing up, where, and how long it has been going on. We work out from that whether it is urgent.

02

We turn up equipped

The van carries rods, a jetter and a camera as standard, so the diagnosis and the fix happen on the same visit — as quick as 30 minutes on emergencies.

03

You see the problem

Camera down the line before and after. You watch what was wrong and what it looks like now, rather than taking our word for it.

04

You get a straight answer

If it is fixed, we say so and go. If something underneath needs repairing, you get a written price, a guarantee of up to 20 years, and no pressure to decide today.

Engineer with a drain camera reel on the pavement
CCTV surveys from £99
Open trench with new drainage pipework on site
Repairs guaranteed up to 20 years
Engineer clearing a blocked road gully
Unblocking from £79

How we operate

No surprises, at any point

Drainage has a reputation for vague prices and vaguer explanations. These are the things we commit to on every single job.

As quick as 30 minutes

The line reaches an engineer day or night, not a voicemail box. On emergencies the nearest van can be with you in as little as half an hour.

Priced before we start

Unblocking from £79, CCTV surveys from £99. You get the figure on the phone before any work begins. Nothing is invented on the invoice.

You see what we see

Camera footage of the problem and of the finished job, sent to you. No taking our word for it.

Insured and certified

Full public liability cover, trained engineers, and paperwork available before we come on site.

Up to 20 year guarantee

Structural repairs and liners carry a written guarantee of up to 20 years, with the term stated on your quote, not hidden afterwards.

Local vans, local engineers

The van attending is already in your area. That is why we can get to you quickly and why we come back if needed.

Local areas

Areas we cover

Our vans work Andover and the rest of Hampshire daily. If your address is not listed, ring anyway — the boundary is not a hard line.

Services

Everything else we handle

Septic tanks, tankers, plumbing, lining, commercial contracts and the specialist work most drainage firms subcontract out. All of it in-house, all of it across Andover.

Questions

The things people ask before they book

If yours is not here, phone and ask. You will get a direct answer rather than a quote request form.

Southern Water owns sewers serving more than one property and lateral drains outside your boundary, and has done since 1 October 2011. You are responsible for the pipe inside your boundary that serves only your house, and for any soakaway. Tidworth and part of Ludgershall are the exception: Veolia Water Projects runs the sewers there. A camera survey shows where a blockage is, which settles who pays.

Get it looked at before it gets worse

Blockages rarely clear themselves and broken pipes never do. A phone call costs nothing and usually tells you whether this is urgent — and we can be with you in as little as 30 minutes.

Or book online
Call 24 hrs0333 880 3489 Mobile07868 784085